Advanced Call Center Technologies selects Norman for expansion
Advanced Call Center Technologies selects Norman for expansion
A Philadelphia-based company that provides customer relationship management programs for businesses nationwide is bringing up to 1,000 new jobs to Norman with an expansion into the city.
The Norman Economic Development Coalition announced Tuesday that Advanced Call Center Technologies will land in a 51,000-square-foot facility at Norman Business Park, 4.5 miles east of I-35 on Highway 9. The site is expected to be renovated by Q4 2022.
ACT provides outsourced call center services to the finance, mortgage, telecommunications, healthcare, cable and retail industries, with services like fraud protection and detection, dispute management, customer service, sales and marketing and more.
The company employs more than 10,000 people. CEO Hunter Croft said despite the need for site renovation at the Norman location, ACT has already hired 175 people in the Norman community, and intends to hire an additional 150 employees for new positions over the next two months.
NEDC President and CEO Lawrence McKinney said the announcement of ACT’s expansion into Norman is substantial.
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Media Contact : Jayke Flaggert
Source : https://www.greateroklahomacity.com/news/2022/03/30/back-office/advanced-call-center-technologies-selects-norman-for-expansion/